First of all I must commend Logitech for putting their product in a box that is easy to open, even though it appears to be one of those frustrating plastic clamshells. It isn't. It is very easy to remove the contents and there aren't many anyway - the camera itself, which has an attached USB cable, the software installation disc, and brief but easy to follow instructions.The software installed smoothly and once you run it, it guides you step-by-step through the setup process. I thought the quality of the camera was good - the default settings it chose seemed to be fine and required no tweaking. Setting up my account was easy, and the process of inviting friends to share with was easy, too. The first "friend" I chose was my wife. I entered her name and e-mail address and the software took care of e-mailing her an invitation to become my "friend."From her side, she had to click to accept and also to install the vidcam software on her computer. She doesn't have a webcam or a microphone on her computer, just speakers. Once she installed the software (which by the way, automatically detects your speakers, microphone and webcam), she was able to see and hear me on her computer. So we got a big kick out of that.People who have a different brand of webcam can still participate and it costs them nothing as long as someone who owns the Logitech Pro 9000 model invites them to be a friend.I was pleased with this product. The picture/video quality is very satisfactory for this type of application, the camera itself seems quite sturdy and is easy to hang on my monitor so that it can focus on me and not be in the way of what is on the screen, and the setup is a breeze. The only negative - when my wife set up the software, etc., she was able to "call" me but from my computer I could not call her because I kept getting a message that she had not yet accepted my friend invitation. I had to reboot the computer in order for that to be updated. Now everything works fine. By the way, I use Vista and my wife uses XP and the software installed without any problems on both.

Perfect for hunting in any weather. Very easy instructions and great quality in day light or at night

I've purchased my laptop, iPad Pro 11" (2G, Cellular), the fancy iPad Pro cover/keyboard, my laptop, and this GoPro, as open-box or refurbished. Not a single item has been defective in the slightest way and I saved hundreds of dollars so far. No reason to pay full-price for these items.Also, before settling on my current iPad Pro 11", I had other versions, all refurbished, all were just fine (no cosmetic damages or malfunctions), and again, saved a lot of money. I was able to return the items when no longer needed at no cost to me.So don't be a sucker- try buying refurbished items first and if something is wrong, Amazon and other stores have generous return policies.Anyhow, the biggest gripe I have with GoPro is their crappy desktop software. GPS signal reception by these things is incredibly weak...although when using 3rd-party apps, I can see GPS data was encoded in the video, but the GoPro software won't ever display it.The Hero 8 is much improved over the Hero 7 and earlier, but the Hero 9 isn't much more than a, "My male part is bigger than yours". Can't watch 5K video in 5K if your GPU and display don't support it, so what's the point? (yes, I said 5K, because that's what the 9 advertises, IIRC) Also, the larger the resolution, the more space you'll need on your SD card.Anyhow, that's my rant. Go away now.