The one i received has been used, fingerprints all over it (dirty STUFF inside the waterproof case) and 1/3 of the accessories are not in their bags (one bag is ripped) since it only comes with one remote control manual ONLY( no user's manual) i don't know what accessories are included and what could possibly be missing . one battery dead, after charging (from pink to blue light) still dead, haven't try the other battery yet. Assuming this is a somewhat defected unit someone returned that got send to me without even inspecting or repackaging it. PLEASE EXPLAIN! Update: I try both batteries, the camera wont turn on, i press the power button hold it and press it couple of times.. No response from the camera (both batteries have their blue lights on) Now Im just sitting here with a DEAD camera which i plan on using for the long weekend..Updates: After about two months, i finally received a replacement unit. This time is brand new. I took the Camara out to test it for the first time, and this is what i think. video quality is pretty good for the money, plenty of accessories( tho i didn get to test them all) but there are problems with the connecting areas where the mounts join, i cracked one (dont tie it too much), and the clear case also have a hair thin crack on it( i will probably super glue it). Sure a perfect action Camara would be great, but all im paying is 1/10 the price of the big boy cameras, if you're on a budget this is enough to get the job done.

For starters installation took some time due to that my old lock have different measurements so i needed to make close the old hole and make a new the instructions really helped specially the card that shows the measurements needed for the apps it was really easy to install and add key numbers also adding the RF card

The pack of anti-fog sheets was missing. It would be nice to have but not a deal breaker.With a special coupon, the kit was less than $20. So can't complain.