Great camera. Pictures look awesome. Customer service was very helpful when I had an issue.

I've purchased my laptop, iPad Pro 11" (2G, Cellular), the fancy iPad Pro cover/keyboard, my laptop, and this GoPro, as open-box or refurbished. Not a single item has been defective in the slightest way and I saved hundreds of dollars so far. No reason to pay full-price for these items.Also, before settling on my current iPad Pro 11", I had other versions, all refurbished, all were just fine (no cosmetic damages or malfunctions), and again, saved a lot of money. I was able to return the items when no longer needed at no cost to me.So don't be a sucker- try buying refurbished items first and if something is wrong, Amazon and other stores have generous return policies.Anyhow, the biggest gripe I have with GoPro is their crappy desktop software. GPS signal reception by these things is incredibly weak...although when using 3rd-party apps, I can see GPS data was encoded in the video, but the GoPro software won't ever display it.The Hero 8 is much improved over the Hero 7 and earlier, but the Hero 9 isn't much more than a, "My male part is bigger than yours". Can't watch 5K video in 5K if your GPU and display don't support it, so what's the point? (yes, I said 5K, because that's what the 9 advertises, IIRC) Also, the larger the resolution, the more space you'll need on your SD card.Anyhow, that's my rant. Go away now.

My ISP upgraded my modem and I was unable to reconnect via WiFi with the camera, I was able to contact technical support promptly and was assisted by Richard Reese who was courteous, professional and knowledgeable, He was able to assist me with reconfiguration of camera and had the camera live streaming via WiFi in no time. Very professional company in terms of quality of product and support, I've been a customer for 4 years and have never had an issue. Very Satisfied customer

I have ordered 5 of these now and love them. Excellent for showing who the trespassers are!!

5 stars for everything except for night vision. Night vision in total darkness is not good.