DO BUY IT (UPADTE ) .......DON'T BUY IT.....VIDEO
(UPDATE REVIEW 07-10-2022)A few weeks ago, I wrote a negative review regarding the Dragon Touch Vision 3 Pro Touch Screen. At the time, I was very frustrated as the Dragon Touch Vision 3 Pro Touch Screen I purchased back in December came with Android OS, making the camera useless as only Android devices could read it.However, I need to change my review after a very dedicated Customer Service contacted me a few weeks ago concerned about the camera issues. Jessica Wilson heard everything I told them regarding the Android OS and offered to replace the camera. At that point, I had resolved the issue through Amazon, which took like 20% in stocking fees. So I told her no worries, but to please check with their suppliers about the Dragon Touch Vision 3 Pro Touch Screen OS.A few days later, Jessica contacted me back to let me know they had already taken care of the OS issues with the camera, and they were sending me a new one, updated, at no cost. Very nice indeed.So before writing this update, I tested. I put it on 1080p, reformated the SD Card, and recorded a few seconds. When I connected to my Mac Book Pro, I could see the SD Card, and all the clips I recorded with the updated Dragon Touch Vision 3 Pro Touch Screen were there.Now, after finally accessing the footage I recorded on this camera, I can say it Looks Awesome. I haven't shot on 4K yet, but I'm looking forward to it. With this new updated OS in the Dragon Touch Vision 3 Pro Touch Screen, I can say this is a very competitive camera. Great controls, video quality, and compatibility with any device.On top of what the camera does o not, the most crucial part here is the incredible response from Customer Service. They reacted quickly, listened to the complaints, realized it was an issue and went to fix it.This is rare in all my experience with Costume Services.Great experience, and I'll definitely buy from them again.Jessica, thank you for all your help.----------------------------------------------------(OLD REVIEW)DON'T BUY IT.....VIDEO CAMERA OS CRITICAL ISSUEOnce I finished filming a Birthday Party a few days ago, I tried to retrieve the video by placing my mini SD card on the reader and the Mac. The idea was to EDIT this video. But, well, It didn't recognize it. I could see the video clips on the camera, not on the computer. I tried different things, without avail, until I placed the SD Card into an old Android cell phone. I could see all the Android folders and files on the SD Card on the cell phone, which I didn't like. The only way to remove the video clips from the SD Card was to upload the clips into a Cloud from an Android device to download them to the computer later. It didn't make any sense at all.The Dragon Touch OS is Android, a cell phone OS, not a Video Camera OS as you could find in other cameras. The Android OS formatted the SD Cards as an Android SD card, rendering USELESS at the time to transfer your videos into any Editing Software, PC, or Mac.This Camera, the Dragon Touch, cost almost $90 having to do all these none sense operations to retrieve my footage is NOT WORTH IT; it's a SCAM. The Video Camera OS is the heart of the camera. If this company does not invest enough energy and money in developing a Compatible OS and prefers to use regular Android Cell Phon OS, it is trash.Oh, but what about the App the company asks us to download? Well, I went to the website and downloaded it into my Cell. But unfortunately, the App is a Security Camera (CCTV), incompatible with the Camera OS, as it doesn't recognize it. So there is no way to remove the clips of the SD Card formatted as Android in devices that are not Android.I even tried to format the SD Card as Mac and PC, but neither format works with the Android OS; it forces you to use Android OS.So, if you are searching for a viable action camera alternative, think twice before getting this Android Device as it's USELESS.Thank youJaime
