The delivery of this product was amazingly fast! Not a single problem here with that. The design looks great.The major problem I have is with linking the drone to the transmitter. I tested the ability to turn on and check camera the day I received it and after a little effort (and watching videos, I got it working. Today (the following day) I got the FAA certification and FCC airspace approval to fly in a park near me. I reached out to support but don't expect to hear anything on a Sunday.My problem: turn on the battery while on leveled ground (turns on white led in the front and blue in the rear, then flashing red.) I turn on the remote and push up and down on left joystick but it still just flashes red. When I paired last night, the color changed. Didn't happen now and I didn't have a chance to operate it, so not sure if it was going to fail anyway. The WIFI worked and I saw what the camera pointed to through my phone, but controller won't pair. I'll update my review if they are able to help me, replace for a working one,or I return the product.I am upset because I've always wanted a drone and now have one I can't use day 1. Hope to adjust my rating due to a good experience by Ruko as I've been reading.Update: Completely changed my review for this product after working with the customer support group at RUKO. They really are committed to customer satisfaction and worked with me on correcting my issue until completed. I had the opportunity to fly the drone several times and found it to work as expected. I will try the other functions, which quite frankly, you wouldn't find in other lower priced drones to retain this candid review. Thank you to Flora and Lassie for the consistent follow ups and making things right. This truly shows how devoted you are to your product and your customer base! The battery time, flight control and camera use went quite well for the price of this product. I'd recommend getting it as a starter drone. You'll have a lot of fun with it!