The camera work very well and anyone would be happy with purchasing it once they get through the setup.I'm extremely happy with Amcrest fast customer service and I would like to give Nelson a thumbs for his help. He had me up and running in just a few minutes.

Easy to install after directions from customer support

The customer support is great, Daisy was very helpful.

Happy with the product! The customer support is very responsive.

Had problems from the beginning with this unit, had a Mtorola Surfboard with router and WiFi, it was supposed to be compatible but we very seldom had 2 green lights on the unit. Usually one red, one green. Well then we thought it must be our modem/WiFi combo. Purchased a new Arris combo modem/WiFi manufactured by Motorola. The unit was still not boosting our WiFi signal in the house so called customer support. They wanted our IP address, passwords, model numbers of our Arris as well as serial number and model number of our main desktop computer. My spouse said absolutely not, told the customer support people he didn't feel comfortable giving them all that information nor allowing them to remotely access our desktop. The customer support tech spoke with a very heavy Indian accent and was difficult to understand at times. He was told no thank you and that we would do some research at Best Buy. After my spouse hung up, the customer service representative kept calling back, each time it would show the call was originating from a different State. After 6 calls, the spouse got a bit testy and used some very stringent language. We did a search and found that even though Motorola manufacturers our new modem/WiFi, it is NOT compatible with this booster unit!!! Too late to return. BUYER BEWARE, THE TECH TRYING TO GET ALL THE INFO ON OUR COMPUTER WOULD HAVE TO HAVE KNOWN THIS!!!!!

I purchased an Amcrest IP2M-841B. I was able to install and run on my smartphone. I had a problem to install the software on Windows computer. I called Amcrest customer service and s helped me troubleshoot the problem and fix it. Everything works now. Thanks.Arthur Gerald and raymond

was working fine - turned it on today and it's dead. won't boot....just a piece of junk !10/05/2017 Update:i had some issues with this cam. received a replacement and had issues with that one too.if it wasn't for the excellent customer service i received i would have given up on this company.the newest replacement i received is performing perfectly. great clear and smooth 1080p stream !all electronics have a percentage of failures - i was just a bit unlucky that i had two....my personal thanks to carlos barletta from amcrest support for helping me with the product difficultiesi experienced and making things right !!!i will purchase another amcrest unit knowing full well that if needed....... i'll have excellent support !

Excelent the customer support and the product meets expectations