Reviews
Two defective copies
I liked the tozo t6s enough to get the t12 when my t6 stopped working. It arrives and it's defective. I ask for a replacement and the replacement is defective. Amazing.
23/10/2021
Related Reviews
Love Arlo
I like they have great reviews and are an easy add on security system that is wireless.
25/11/2022
Great security system
I truly love my arlo system..great graphics and amazing security
30/09/2021
One of the shirts was a little defective and had .
One of the shirts was a little defective and had a letter stitched into it that is hard to remove. The others were not defective.
21/08/2021
Fantastic product & great customer service!
I read reviews of this product online and decided to order it to my friend who was travelling to US (I stay in Germany and Arlo is not available).The Fantastic Parts :Clear videos even in darkness and superb recording featuresGood alert mechanism on movementsBrilliant possibilities to customise the video settingsTop class customer service including chat supportFor improvement:Approximately 2 seconds lag when the video starts recording on motion detection(an amazingly stromed break in will be detected, but could go un-recorded without the look of a 'swift' thiefNon-availability in non-US marketsNow a comparison: I also own a Canary Security Camera (that I had pre-ordered couple of years ago, but received 2 days apart from the new Arlo) and having run both side by side, I can tell you Canary is dreadful and no comparison to Arlo. I hope Arlo can continuously add new features and improve existing ones to keep up in the race for smart home security!
17/06/2021
Likely Defective
I decided to purchase this product for the functionality and due to the overwhelmingly positive reviews. It has been an immediate disappointment.I fully charged it yesterday and stuck it to the side of my shower/tested the connectivity. Pairing was straightforward but two initial issues were that it would not turn off no matter how long I held the power button and there was no indication whatsoever of the battery level.I assumed that it would shut down by itself when not connected to a phone (and I assume that is what happened) however it fell off of the shower wall about 10 minutes after I left my bathroom. (This may have played a factor in further issues.)The next morning I powered the speaker up with no issues and started listening to one of my podcasts, about 1 minute later it shut off and will not turn back on. I assumed the battery was dead but when I plugged it in the charging light came on and immediately shut off (seemingly indicating that it was still fully charged). It still will not turn on.After working with this company's customer service department I would give this product 5 stars if my satisfaction could be based on the service I received. They were very prompt in addressing my issue and sent a replacement speaker immediately. Unfortunately I believe that customer service is not a valid replacement for quality control, if they do not typically send out defective units then the reviews should reflect that, but if they do the inverse should be also true. The replacement they sent has been working perfectly for weeks now and is exactly what I expected from this product.
29/03/2021
Defective product
Just installed them, easy to install & they’re also bright! Would give them 5 stars but one of them was defective, so who knows how long this are gonna last
29/03/2021
It's a good product and I've never had better serv
I am impressed with the look and feel of this product. It is a premium product at a bargain price. Due to a mistake on my part (one of the four batteries I inserted was defective). I contacted the company by email and received a response within hours. Later that same day I received a call from Glenn. He could not have been more helpful and upbeat. Through the process of elimination we determined the problem was -my mistake. I replace the defective battery and the lock works very well. It's a good product and I've never had better service.
06/02/2021
Arlo is Great!
Awesome system! Glad I picked it. Love the convenience of the app + it works great. Love the wireless capability.
18/01/2021