4.3" Screen Baby Monitor with Rechargeable 18650 Battery with Soft Comfort Lights Lullaby, VOX, Gimbal Function UK Power Plug

SKU: GW50.0032UK

  • 84.99
Overall Rating 4.7   43
Reviews
5
Quit working after a few uses and cannot get any support from the company
I used the monitor a few times for my granddaughter without a problem. Suddenly the monitor and camera will not connect unless they are 6" or less apart. I have contacted the company on several occasions - phone, email - but have not received any word from them.
22/11/2021
Related Reviews
Courtney
5
love this monitor and company
I have used this monitor and camera (3 of them now) since 2016. I love this set up because I can flip back and forth between my kids rooms. My monitor recently died after a few years and wouldn't charge. I contacted Infant Optics trying to troubleshoot my problem and they were so prompt at responding and trying to help me fix the issue. Although we weren't able to fix my monitor, they stood by their product and helped me get a replacement, which is so wonderful. I love that this company believes in their product and really helped me. I will continue to tell all my friends having babies that this is the monitor I love and now I can share how much their customer service team helped me too. Thank you Infant Optics!
27/01/2023
Customer
5
A Company that actually cared
Shortly after installing my purchase I realized it would not work for my vehicle. That same day, I received a email from the company stating it may not work on all vehicles and they would like to send me something that will work free of charge. Talk about being proactive with your customers! They realized there was a problem and fixed it before I even had a chance to ask. I wish more companies had this kind of customer service and integrity! Really made my day. Product now works great and would highly recommend.
02/06/2022
Jahayra Thormes
5
Love this product and the company!
Great product!! I've searched far and wide for a good baby moniter and have spent a huge range of money anywhere from $25 to $200 only to be dissapointed by one aspect or the other. This moniter has it all! Great picture quality, amazing night vision, the sound is great. I love the talk-back feature so I can talk to baby while he's in his room, and the fact that you can press a button and the display turns off at night so you don't have a huge white screen glaring you in the face but it turns on when a noise is heard. This product is very reasonably priced for the quality you're getting. Best of all the company has amazing customer service! I ordered this product a few months back only to have my toddler grab a hold of the display moniter and drop it and crack the entire LCD screen. I wasn't sure which one I needed as a replacement and contacted customer support. They quickly sent me a new moniter 2 day shipping at no cost, and since mine was an older model they no longer made I got an upgrade! Overall great experience with the product and the company! Will definitely purchase again in the future.
03/03/2022
jrb
5
Everything the company says it is !!!
It was easy to install and met my expectations. Bought a second one for our other car. GREAT PRODUCT !!!
01/03/2022
lauren bowes
5
Awesome company and product!
The lights are beautiful and relaxing! Everyone that sees them just loves them! We had a shipping issue but once I emailed the company (Joyce S) responded immediately and fixed my concern! You will love this product and I am very thankful they have such good people in their company! Thank you and look forward to buying more for friends and family!
02/11/2021
DMcM DMcM
4
Disappointing but remedied by company.
I purchased this based off the reviews but after using it on a Bahamas SCUBA trip, I am utterly disappointed. The amount of contrast in the still photos leaves the pictures washed out and unreadable. It was unable to photograph distance in a 90' visibility condition. The videos were a little better but after comparing to my previous first gen GoPro, the difference in picture quality is staggering. I learned my lesson on not to cheat myself and go cheap. The dive experience which was awesome and filled with sharks, coral, fish etc, will have to be remembered in my head as the pictures are a wash. If you're planning on getting quality underwater photos, do yourself a favor and go with a different camera. (If others had a different experience, maybe the camera I received is faulty?)May 10th, 2022 UPDATE:I was contacted by the company and offered possible solutions to remedy my negative experience. The representative was very helpful and offered to replace the product in hopes to remedy my issue. I took her up on this and asked for an upgraded model just in case, which promptly arrived in the mail. A+ customer service. I cannot speak for the quality of submerged photos yet, but I did take test videos which came up clear.
02/08/2021
Kayla Sermini Kayla Sermini
5
Orion is a good company
So I purchased the xt8 in March 2016 after doing countless hours of research, I have not had a chance to use it yet, but will update after a few nights of star gazing. That being said I want to point out a few things. First, wow this thing is huge, and seems well made. Some people had said they only got only one of the two boxes, Orion obviously saw this because my two boxes came attached to each other, furthermore the FedEx guy apparently doesn't understand the words FRAGILE, or DO NOT DROP!!! I watched in horror as he slid and dropped it right out of his van, but not to worry, Orion did such a good job packing it that it was unharmed by shipping. Next, assembly, now sure the manual lacks some information, but Orion has a YouTube video of an employee assembling an xt8 step by step with all kinds of little pointers, which is FAR superior to a black and white instructions, so assemble was not only easy, it was kinda fun. Others had issues with the red dot easy finder scope, same deal, go on YouTube. Finally and most importantly, WOW, for less than $400, are you kidding, this thing is massive!!! If it works half as good as I hope it will be money well spent. Thank you Orion, I can't wait to use it and I'm sure I will be buying more accessories from you and recommending you to friends/family. Again I will update after I use it.UPDATE: Awesome, if you can afford it, BUY THIS SCOPE, I'm serious it's worth every penny!!! Also, if you have kids it's great, my 9 year old loves it and can use the EZ Finder without a problem, and it's stable enough that it will offer great views, even for a 9 year old novice!!! Make sure you get a moon filter, if you look at the moon, and you will, without one it hurts, I actually wonder if it can do damage, with one, holy cow you can see craters inside craters, mountains and shadows, really cool. Have fun and clear skies
15/06/2021
Sterlin M.
5
This company ( VANMASS) is the BEST!!!
For the sake of time I’ll keep it short and sweet. I had a little hiccup with Amazon’s delivery! I got upset and canceled the order. A representative from Vanmass reached out to me by email and asked why did I cancel my order. After explaining what happened, she offered to send me a replacement free of charge. I was thrilled by the amazing customer service this company gives. From now on I’m buying whatever they are selling based on their customer service. Plus the product is really amazing!
28/03/2021