Updated: Vikeri cameras have very good customer support. They are replacing the camera. I did have to pay shipping to return the defective item. If you have any problems with their products, do not hesitate to contact their support team. All of the information is on the inside cover of the camera.I have 3 trail cams set up on my property. This is the newest one, and by far the worst.Today, when I went to check the contents, I found that there were files and folders created on the drive that were named with strange characters and had dates that were from before the camera was manufactured to over 60 years in the future. (see image). Not sure what these files are, but I am not about to open any of them.Also, when I opened the case, the top of the hinge broke off. So now, even if I wanted to try using it again with a new card, it is no longer waterproof. So time for the recycler or the trash can, not sure what the proper method of disposal will be.My older, less expensive trailcams are still going. One is about 7 YEARS old. It takes a bigger SD card and larger batteries, but at least it still works.