Reviews
Best Customer Service
So i bought this tripod before going on a hiking trip. The tripod arrived promptly, and it was everything it should have been. Good quality parts, everything fit together just fine, the legs were flexible and sturdy. I used it quite a bit more than expected on my trip, and got some great shots. But unfortunately, the phone mount clip broke during my return travel - rendering this tripod useless for me. I'm not quite sure how the clip broke tbh, it was probably the way i packed it more than a shoddy product. It didn't feel cheap during the 30+ times i used it during the trip.Anyway, instead of throwing away the whole thing, i tried contacting the manufacturer. Explained the issue to them, and politely asked if they could send me a replacement clip. They had someone named Betty reach out to me, and send me a replacement clip within a couple of days. No charge, not even for shipping. Amazing customer service.I'm now using the tripod during workouts to either watch instructions or video my form during lifts. it's working great and I can't wait to take it to my next trip !
31/08/2021
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