This is a good entry level tripod with some great features but also a few concerns.Excellent Customer Service: I contacted K&F and they immediately shipped me out another one while I returned the first one to Amazon. So K&F gets 5 stars for customer service!Now lets talk about the tripod itselfK&F calls this Tripod a professional tripod however I would call it a beginner or entry level tripod and here's whyProfessional tripods have a 1/4' or 3/8' threaded stem screw which allows you to remove and install different tripod heads if you wish.The head on this K&F Tripod is permanently attached to the center post and there is no way to remove it if you want to install another.There are some great features on this tripod.First off if you're a tall person (over 6 ft) this tripod is excellent for you because it will extend to a height of 66" and is still fairly sturdy. oNext it's lightweight, compact and has self levelling feet. It has a handy hanging hook on the bottom of the center stem and it comes with a nylon carry bag with shoulder strap.Now a couple concerns:First the horizontal pan head on this tripod is awful and renders it useless for video shooting and better suited for still photography. Even at it's lowest setting there is still too much friction and resistance to smoothly pan.The second concern with this tripod is the large camera mounting plate and smelly, off gassing rubber. The camera mounting plate is Too Large and blocks the SD and Battery compartment on the bottom of my camera. This means I need to remove the camera plate every time I need to change the battery or SD card. Next is the smell of the rubber on the plate. It's been over a week now and the rubber still has a strong, pungent odor.The last concern is the price. There are several other tripods very similar to this one selling on Amazon for around $30. The K&F TL2823 is 6 inches taller than the $30 dollar tripod but it's hard to justify paying more than twice the price when the only difference between the two tripods is an additional 6 inches of height.Overall the K&F Concept is a good entry level tripod, ideal for tall people and best suited for still photography and not video.I received a sample product from the manufacturer for testing and unbiased review.