Great picture and video should have read that I was unable to zoom it.

Unable to connect to Internet.Spoke at length with customer service and they were unable to fix.Last spoke with them on 5/17/21I would like to return camera.

Edit: Revising review to 5 stars. To no fault of the manufacturer of the frame the seller from this purchase S&W Dealz sold me a used frame labeled as new. With the tremendous help of an email and calls to tech support they dug into why I was getting the error that my frame had expired and to click to renew. They were able to push through the proper update. However, since they dug into why my frame was actually two years old and not new they advised I return the one from S&W Dealz and buy directly from them via Amazon. So I did that. My new frame arrived today and set up was easy!! Within 5 minutes I had photos uploaded to the frame. So excited to finally give this to my FIL. If you buy this, just go to other sellers and look for Simply Smart Home. I cannot thank their support and customer service enough.I've this a week now and can't even add pictures to the frame. This was purchased as a birthday gift and I can't even give it to the person. Waiting on a firmware update, was given a timeline of 3-5 days. Now on day 6 I am told it should be ready in another 5 days. Birthday is today, so now I am left with no gift. If given the actual timeline I would've returned this one and had another brand ready by now. Some friends have this frame so I know it can work and work well but so disappointed in the delay when this was delivered in plenty of time to have it ready for the birthday today. I can't expect my FIL to set this up himself.

Unable to turn pot warmer back on without brewing more coffee

Great product. Unable to use as the need for it changed.

Arrived promptly. Bought as a gift, so unable to comment on ease of use.

Unable to connect to work computer with usb. Bluetooth only.

The camera is still working great after nearly 1.5 years since purchase. The only thing is that the motion sensor recognizes the motion, but unable to kick start recording the event! Si, practically it is good for either continuous recording or on demand live viewing. Motion activated recording not responding!