I love this radio. Had nothing but rave reviews with it's ability to reach out and "touch" a repeater.Also, programming was easy using the free "CHIRP" software and the not so CHEAP USB cable you have to purchase. But anywayzs....This radio does exactly what it claims to do and for the most part is perfect: here's my only fault..SIZE! Give me a break, is this made for children? I'm by no means a large man, as I'm of average size but dang, I've seen toys bigger than this.Also, I have average sized fingers/hands and it's still difficult to press the correct button without very slow and well aimed coordinates. ;)Perhaps it's just because I'm old but this is a tiny radio. I recently ordered a full sized version of this from baofeng that is of a normal person's hand size. It's not tri-band but will meet my needs. (UV-82HP)What will I do with this radio? I defiantly will keep it as it's a great radio. I will just not be using it on a daily basis as for the afore mentioned reason.Would I recommend this radio? Definitely! I only hope that BTECH will make a "normal" person's size of it in the future. I know, "small" is the thing now but after adding an aftermarket antenna (to make it really reach out), it's not so small anymore.