Raymond hayes handled my tech support issue, very competent and recording issues resolved quickly.

I like the way it pans up and down,you can set the speeds that you want to pan,very clear picture.And it also zooms in and out.It does everything I expected it too,very well pleased,and simple to install.30 minute job.

I had a great experience working with Benjamin. Nice guy and he took his time to help me get the cameras set up.

Seems easy to install

Just received this camera and so far I'm impressed with the ease of use. I would have liked a better intro as to the fact that there is a USB cord included where you can charge the unit using fast charging instead of the description saying that it will take 25 hours of sunlight to charge. Not that was that big of deal but setting it up was a breeze. I had it up and running in less than 15 minutes. The camera does all they say it will. I was concerned about the pan/tilt function since the instructions do not address it but as soon as I paired it and saw the picture it had the functions right on the picture. So far I would recommend this product however only time will tell.

This is my initial "15 minutes" post setup review. I am impressed overall so far. I will say that I will probably not use more than 50% of the advertised features as I use Blue Iris 5 for all my IP cameras. This means I can't comment on the onboard SD storage, motion tracking, cloud storage, etc. I also cannot comment on how this camera is setup if this is your one and only camera and foray into IP cameras. This is purely from a Blue Iris 5 user's standpoint.I have owned many generic IP cameras over the years and I have observed the length of time to setup get worse. Many require you to bend over backwards to configure--like installing a very sketchy app/browser extension on your phone or PC. The Amcrest ProHD seems to buck that trend somewhat because I was able to access the web interface without issue after figuring out the IP address it received from my DHCP server. No sketchy extensions to install! Nice!Once logged in you're greeted with a modern web interface with easy to understand settings. I made a beeline for the TCP-IP settings to set a static IP. The IP switched on instantly after hitting Save. I then Googled for a firmware update and that installed without issue. I am using this camera with the wired Ethernet connection so I can't comment on WIFI. The fact that it has no antenna is a bit concerning however.Setup in Blue Iris 5 was simple, there is a pre-configured setting for this model. The video came up right away with full Pan-Tilt functioning.As I stated in the beginning of this review, these are my initial impressions. I will update as needed if things change, but so far this looks like a winner.PROS:Quick and easy setup for Blue Iris users, easy web GUI accessGood quality video, decent wide angle viewMicro USB powered, it's about time this became a thing!CONS:Nothing yet

I had an issue with viewing the cameras when I was off my home network. I called Amcrest Tech Support and Bradley was able to direct me how to fix the issue! His directions were clear and easy to understand and the problem was resolved quickly!

I had a small configuration issue with the camera and they solved it really quick.

excellent security camera for remote off grid home location

Only works on 2.4 ghz network