Service was prompt and helpful, however, after a brief trouble shooting Session, they are sending out a whole new unit at no cost to me. That is truly Hassle Free service they work well and sound great, deep bass.
16/06/2021
Out of the box you could tell the quality of the product. The case and the buds themselves were not cheaply made. Upon use, the sound quality was deep and immersive. With a lot of headphones, you have a treble heavy sound that hurts your ears. These have a strong bass feel that sounds great! The only problem I had was the right bud charge only lasted a half hour. I contacted customer service and in about an hour they responded and told me they were sending me a new set! Great overall experience.
16/06/2021
These true wireless headsets are quite magical! I struggled to find something that fit in my weirdly shaped ears and these are like Cinderella's glass slipper, A PERFECT FIT! Not to mention the sound quality is great and the noise cancellation keeps you immersed in your music, podcast, show, or whatever you're watching. As for call quality, it's good but could be a little better but the price and the quality of the earbuds themselves cannot be beat. Great battery life too and quick recharge! I 100000% recommend these if you are looking to buy your next pair of true wireless earbuds!
16/06/2021
These buds are louder than my galaxy buds and my Samsung watch works to control volume and controls like the galaxy buds. Not sure about battery life since I don't wear them for hours on end. Stay put in ears well
16/06/2021
The T12's were always my favorite earbuds. When the right earbud stopped working TOZO was kind enough to send me a new pair! It's a great company that stands behind their products.Joseph DiBello
16/06/2021
I like my Tozo. However, I have small ears and find myself pushing them back in when I am exercising and have sweat in my ears. I really love them.
16/06/2021
Ear piece kept falling from ear. Sound would stop intermittently.
15/06/2021
I’ve been using my T12 earbuds since January and they have been great. The noise cancelation and audio quality are superb and the convenience of the wireless charging case is amazing. The customer service team is very helpful with any questions or concerns and are quick with responding via email. 100% would recommend.
15/06/2021
15/06/2021
I give these earbuds a 10/10 review. Amazing sound, battery life and overall quality. And better yet you can sign up for a warranty as soon as you get them. Their costumer service is amazing. After time, my right earbud would not click into my charging case but no worries I simply made a claim and they are going to send me a new pair. This company and their products and their support are amazing and I would never buy any other earbuds. My entire family has tozo earbuds and loves them!!
15/06/2021