I cannot get the Equalizer to work with my headset. I have tried both USB 2.0 and 3.0 ports. I have used computer ports as well as a USB router. From looking at the box my version would use the (New) software. I have completely installed the new and the (Old) software doing a complete uninstall and rebooting each time. The software will only appear when I install the Old version. I get an error message "The device has not been detected" upon completion. When installing the New version I do not even get the Equalizer to display. My S/N P004900G02 Part # x0020PHSIL EKSA E900 Gaming Headset. I am only using this on a Dell OptiPlex 9020 With 24GB of Ram and Windows 10 only for audio. No games. Do you have any suggestions???
04/07/2020
These headphones have a lot going for them: very comfortable, soft ear pads that don't deteriorate after a couple of uses, excellent sound, lightweight, lots of options, and not overly expensive. All in all I really like them.It's just that I've had some issues. For one I could never get the mic to work even though I'm fairly technical. All good, I chalked it up to me missing something (maybe I should go back and read the manual). So I have basically just been using them as headphones for gaming and listening to music and such. Then about 3 months after purchase the USB wire and connector housing pulled right off of the connector pins which were still in the USB port. Now I'm not rough on electronics and I've never had a USB cable break like that before. Upon inspection it seems there were two small solder spots holding the cable housing together and that's the point of failure. Obviously it wouldn't go back together, so fine I bought a couple replacement cables - no big deal, working in IT I understand stuff just happens sometimes. No actually it was a big deal - the replacement cables don't fit the USB C port inside the headphones. I tried two other brands of USB C cables and they don't fit either. More specifically the cable won't stay in the port on the headphones - it just falls right back out. Seems none of them are wide enough to help lock the cable into the headphones. Fortunately I have an audio cable just long enough to continue to use them as headphones because the sound is really quite good. I would just like to be able to use the mic and for that I'm pretty sure it needs a working USB cable that will stay connected.Otherwise these are my favorite gaming headphones I've ever used, and I've gone through a number of different headphones over the years.
03/07/2020
This is pretty fancy given its cost. Came with own pouch. I am using it mostly for discord and watching movies and the sound is great, just make sure you adjust the volume accordingly.
02/07/2020
Well inwas skeptical at first since i have always used corsair headphones, but wow this is a well thought put product, the mis works great indont have to scream at people. I can hear great the soind with music.
02/07/2020
This product is a bang for your buck! It cancels most of your outside noise, it has amazing mic quality, and don't even get me started on the sound quality! Also, don't forget that it's inexpensive! I really enjoy using this headset, and you should also check out other headsets by EKSA, like EKSA E800, EKSA E1000, And EKSA E3000!
01/07/2020
Great headset kit for the price, very nice comfortable leather feel as well as carry bag it arrived in. Sound quality is alot better than others that I have tested. Even the chords they provide you with aren't cheap crap like I've experienced in the past. Shipped next day as well. Overall very satisfied.
01/07/2020
I have enjoyed these headphones for the few days that I have had them! They are really comfortable and the sound quality is amazing. I use them primarily with my Switch that is connected to my computer monitor. The design and multiple ways that you can connect them to a device. Moreover, I am not much of a multiplayer gamer and I LOVE the fact that the microphone is detachable. If you are not looking to spend too much money on a pair of gaming headphones, but don't want to skimp on the quality these are definitely the ones to get.
30/06/2020
I use these as a backup pair for my wireless headset, when that one is dead or being used by someone else. These are comfortable and sound good. I've asked other people how the mic sounds and they have no complaints. They are so lightweight compared to my wireless ones! That makes them comfortable to wear for hours. They don't seem to get hot, this is probably helped by the fact that they are an "open back" design, that is you can hear other sounds happening around you.
28/06/2020
I can't really say much about the quality of the sound except that my son likes the headphones. About 6 month after I bought the headphones the mic died and so did the audio wire. That's about normal for my son (this is the third or maybe even fourth set of headphones and they all had the same fate). The reason I bought this set is because both the mic and the audio cable are replaceable. I ordered audio cable online and the audio was back to normal. Mic did not work. But I did contact EKSA customer service and Amy send me a replacement mic and audio cable for free. It took a while for it to arrive because it was shipped from China (about 3 weeks) but now the headphones work like new, and my son is happy :-) I was very please the way EKSA handled this issue and thus five stars.
27/06/2020